These Terms and Conditions constitute a legally binding agreement made between you ("you") and ZeroGap Learning ("we," "us" or "our"), concerning your access to and use of https://zerogap.com.
ZeroGap Learning provides an adaptive learning platform and online tutoring accessible at https://zerogap.com. Our services are designed to supplement traditional education and close the gap between potential and academic achievement.
Students are expected to maintain respectful behavior during live sessions and use the platform solely for its intended educational purposes. Any violation of academic integrity, including using the platform for cheating or plagiarism, will result in immediate suspension of the account.
Access to premium learning paths and personalized tutoring is billed on a recurring monthly or annual basis. Subscriptions are non-refundable for the current billing cycle once initiated.
While ZeroGap Learning utilizes advanced adaptive ed-tech to maximize student outcomes, we do not guarantee specific grades, exam passes, or university admissions. Student success ultimately depends on individual effort and varying academic standards.
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us using the information provided on https://zerogap.com.